Watch Out For Unlicensed Heating And Cooling Scams

Red Deer News Now has released a press release in regards to door to door energy sales in conjunction with the Province of Alberta’s own press release. The Province of Alberta has now banned door to door energy sales. Please give this story a read:

Local couple heated up over furnace repair scam

Just days after the province announced it is banning door-to-door sales of energy products, a Red Deer couple says they were duped by someone who told them they needed to replace their boiler.

Susan Blair says the ordeal began in May with a knock at her door, which she now wishes never came.

“It makes me feel stupid. It makes me feel sad that they’re screwing people over,” Blair said.

“I was born and raised in Red Deer, this is my community and now who the hell is going to come to my house to fix something that’s in this bad of shape? Nobody will touch it with a ten foot pole, because they know they’re not going to get paid.”

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We have encountered a number of cases like this in Red Deer. Not just customers coming forward, but also other contractors in the same situation as us. Express Plumbing and Heating, as a business, takes pride in the fact that we pull permits where required, speak to the local codes department when we are unsure of how to interpret the code manuals, and make sure every customer is satisfied before we close the job. We take a situation like this very personal, because if a company does not possess a business licence in the City of Red Deer, they are unable to apply for any permits, which puts the customers, and possibly their neighbors, in harms way.

Always Improving to Serve Our Clients Better

Express Plumbing and Heating in Red Deer

Serving Central Alberta since 2012, we believe in quality and trust-worthy service in all aspects of our business. We specialize in service/repairs and new installation of all plumbing and heating systems. As a small business, we are able to connect to our customers on a personal level. With 100% satisfaction guarantee, we ensure our customers happiness every step of the way, 24 hours a day, 365 days a year.

Since 2012, we have grown to seven full time employees and six fully equipped service vehicles. Over the past year, we have joined several professional organizations in our community, such as, the Red Deer Chamber of Commerce, the Red Deer Construction Association and the Red Deer Leads Executive Association. Also over the past year we have increased our marketing campaign from just referrals and business cards, to radio ads, vehicle decals, exhibitions, social media, website upgrades and SEO programs. In doing so, this is promoting our business more then we could ever imagine.

Here at Express Plumbing and Heating Inc. we believe we can always improve. From our product knowledge, to our customer service experience, we are always striving to be the best in the business, reassuring our valued customers we are here 24 hours a day. We know that to be the best in the business, it all starts with our staff. Our staff are constantly upgrading their training to be on the leading edge of our industry, whether it is a new product or courses on how to efficiently diagnose and repair an existing product. We believe it starts with the right people, and the right training.

Moving forward, with positive growth and a great team, we expect Express Plumbing and Heating Inc. will become a trusted house hold name that our customers will rely on 24 hours a days, 7 days a week.